Get 10% off and FREE Shipping this month when you try our products!
Get 10% off and FREE Shipping this month when you try our products!
Introduction
Welcome to Sprinkle Dermalab. By accessing our website and using our services, you agree to the following terms and conditions, which are designed to ensure a safe and reliable service environment. These terms are applicable to all users of our website and services, and they comply with the laws of the Philippines.
Service Modification and Cancellation
Sprinkle Dermalab reserves the right to modify, suspend, or discontinue any aspect of our services at any time, including hours of operation or availability of the service or any feature, without notice and without liability. We also reserve the right to refuse service to anyone at any time without notice for any reason.
Withdrawals and Financial Transactions
Any financial transactions made on Sprinkle Dermalab’s website will be conducted securely and in compliance with applicable laws of the Philippines. Withdrawals from user accounts are subject to verification processes and may be scheduled according to our payment policies.
Customer Expectations and Liability
While Sprinkle Dermalab endeavors to maintain the accuracy of the information on its website, errors or omissions may occur. We do not warrant the accuracy, completeness, or reliability of the information provided and shall not be liable for any errors or omissions. The use of our services is at your own risk.
In the event of website downtime, Sprinkle Dermalab will take all reasonable steps to restore service as soon as possible but will not be liable for any losses caused by any period of unavailability.
Copyright Rules
All content included on Sprinkle Dermalab's website, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of Sprinkle Dermalab or its suppliers and protected by copyright laws. Unless explicitly stated, no part of the website and no content or marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
User Conduct
Users of the Sprinkle Dermalab website are expected to use the site responsibly and with respect for others. The following behaviors are strictly prohibited:
- Unlawful activity of any kind.
- Hate speech, bullying, or any form of harassment.
- Posting of spam, promotions, or advertising that has not been authorized by Sprinkle Dermalab.
- Uploading or transmitting viruses or any other type of malicious code.
Account Termination
Sprinkle Dermalab reserves the right to disable any user account at our sole discretion, without notice, for conduct that violates these terms and conditions or any other policies or guidelines posted by Sprinkle Dermalab or for any other reason.
Miscellaneous
These terms and conditions constitute the entire agreement between you and Sprinkle Dermalab regarding the use of the site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such use.
Changes to These Terms
We reserve the right to make changes to these terms and conditions at any time. Your continued use of the Sprinkle Dermalab website following the posting of changes to these terms will mean you accept those changes.
Governing Law
These terms and conditions and your use of the Sprinkle Dermalab website are governed by and construed in accordance with the laws of the Philippines.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at sprinkledermalab@gmail.com.
We at Sprinkle Dermalab take pride in the quality and efficacy of our skincare products. Your satisfaction is our priority, and we understand that sometimes a product may not meet your expectations. Below is our Return and Refund Policy to ensure a transparent and fair experience for all our clients.
Returns and Exchanges:
1. Return Time Frame: Clients may return unopened and unused retail products within fourteen (14) days of delivery for an exchange or refund.
2. Initiating a Return: To initiate a return or exchange, clients must complete and submit a Customer Return Form for approval.
3. Condition of Products: Products must be in their original, unopened condition to be eligible for return or exchange.
4. Promotional Items: All promotional items, including free samples and gifts with purchases, must be returned alongside the primary product(s) to process a credit or refund.
5. Refund Method: Upon receipt and inspection of the returned item(s), we will issue a refund or credit to your account based on the original payment method.
Non-Returnable Products:
1. Professional Size Products: There are no refunds or exchanges for professional size products unless they are identified as having a manufacturer's defect.
2. Order Placement: Once an order has been placed and products have shipped, returns will not be accepted unless the products are deemed defective by the manufacturer.
3. Return Window: Refunds or exchanges will not be issued after 30 days from the invoice date.
Damaged Products:
1. Reporting Damage: Any product(s) damaged during shipment must be reported to Sprinkle Dermalab within 48 hours of receipt.
2. Damage Inspection: Clients should retain the damaged product(s) and the original shipping box, as they must remain intact for inspection by our shipping company.
3. Refund or Credit for Damaged Items: If the shipping company's inspection confirms the damage, Sprinkle Dermalab will issue a refund or credit to your account.
4. Return Shipping: A return shipment waybill will be provided for the client to return damaged items at no additional cost.
Additional Information:
- The processing of returns and issuance of refunds or credits may take several business days to complete once we receive the returned product(s).
- Refunds will be issued to the original payment method used at the time of purchase.
- For any queries or assistance regarding our Return and Refund Policy, please contact our Customer Service team.
We value your business and will work diligently to resolve any issues with your order. Thank you for choosing Sprinkle Dermalab for your skincare needs.
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